March 12th, 2010

ADVANTAGES

Retail Gift Cards

They are a licence to shop, a ticket to browse and a promise – you acquire the perfect gift

 Gift Cards benefit Retailers because they…

  • give improved sales and insight into a customer’s shopping behaviour
  • encourage customers into a store they would not normally enter
  • are more likely to prompt spending to a higher value, e.g. 30% in USA
  • are a sales item on display (in it’s own right)
  • actually look like a product, so people who would normally never buy a voucher will buy a gift card
  • give increased loyaltiy , guarantee future sales and represent a guaranteed return on investment
  • can be marketed at remote or host locations
  • increase sales to retailers, yet cost of handling are reduced
  • have changed customers’ buying habits for the better
  • are now regarded by retailers as a core product line
  • result in fewer returns of items purchased
  • can lead to customer spending additional funds to purchase the item they require
  • are much quicker and convenient to transact at POS

 

Gift Cards benefit Customers because they…

  • are far more convenient – no purchasing the incorrect gift
  • are an accepted medium in large chains or grouped retailers (malls)
  • can be used as ordinary debit cards
  • are spender friendly – money not spent stays on the card
  • are perceived to be more sophisticated, acceptable  and desireable
  • SIMPLIFY   gift giving
  • increase customer satisfaction because they can purchase the item they like
  • are easy to manage – credit card size, and more durable than paper
  • easier to carry in your wallet or purse

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